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We don’t just sell software. We’re also there to support you every step of the way with free technical support. Whenever you have a question or experience a challenging real-world application, feel free to contact our support team. Our technical experts have industry experience, so they know how software works – and how you need it to work – in the field. And, because we’ve been awarded Gold Support status by Autodesk, we have direct access to Autodesk® Product Support technicians at all times: something only a few resellers in the U.S. have. Our multi-layered support system includes:
When you contact CTC for support, you’ll be assigned a unique case and case identification number to ensure all questions receive satisfactory resolution in a timely fashion – and we won’t close a case until you receive an answer that solves your problem. Contact us for questions about installation, configuration, and trouble-shooting. We’re always happy to help. To submit a question to our technical support team, using our online help desk, simply login with your username and password using the login link to the right. If you don’t already have an account set up, you can register here. It takes just seconds, and our support is free and unlimited. 952.944.6223 |
